Privacy Policy

Sorviv LLC ("we," "us," or "our") is committed to protecting the privacy of users of our services ("Services"). This Privacy Policy describes how we collect, use, and share information.

1. Information We Collect

We may collect the following information in connection with the Services:

• Contact information such as name and email address
• Device information, OS information, and app usage data
• Content of inquiries
• Payment-related information (payments are processed through platforms such as the App Store and Google Play; we do not directly collect credit card information)

2. How We Use Information

We use the collected information for the following purposes:

• Providing, operating, and improving the Services
• Responding to inquiries
• Analyzing usage and compiling statistics
• Developing new services
• Sending important notices

3. Sharing with Third Parties

We do not share personal information with third parties except in the following cases:

• With the user's consent
• As required by law
• To the extent necessary for service provision, with contractors under appropriate supervision

4. Third-Party Services

The Services may use the following third-party services. Please refer to each provider's privacy policy for details.

• Firebase (Google LLC): Crash analytics and performance monitoring
• App Store / Google Play: App distribution and payment processing

5. Data Security

We take appropriate security measures to prevent the leakage, loss, or damage of personal information.

6. Your Rights

Users may request disclosure, correction, or deletion of their personal information. Please contact us using the information below.

7. Account Deletion

For services with account functionality, users may delete their account through the in-app settings or by contacting us via email. After account deletion, we will promptly delete the user's personal information.

8. Changes to This Policy

We may update this policy as needed. Significant changes will be communicated through the Services or on our website.

9. Contact

Sorviv LLC
Email: info@sorviv.com
Phone: +81-70-3622-9707

Effective date: April 24, 2026